Karna, LLC is seeking a Case Management Associate for an HHS / NIOSH project supporting members of the World Trade Center Health Program. The successful candidate will work with an interdisciplinary team in scheduling follow-up appointments, obtaining medical records, and maintaining clear and professional communication with WTCHP Centers of Excellence (CCE) and the provider community. The Case Management Associate provides operational assistance to the Case Management department and works closely with the RN Case Manager Leads and Case Managers.
The ideal candidate for this role exemplifies courtesy and tact when dealing with patients, and/or medical center employees, case management staff and the provider community. The Case management associate needs to be organized, able to communicate effectively and work well on a multidisciplinary team. In addition, the case management associate should be aware of privacy laws and understand the need to maintain patient confidentiality.