- Develop custom statistical methods based on research goals - Collaborate with team to select and conduct the appropriate statistical analysis - Perform data queries from large datasets, clean and manipulate data for analysis - Develop and manage databases, including codebooks, data dictionaries, and documentation - Perform simple and complex statistical analysis of survey data under tight deadlines  - Communicate results of statistical analyses orally and in writing to scientific and non-scientific audiences - Rapidly develop ad-hoc and regularly scheduled reports and presentations    

This position is responsible for multiple operational functions across the Member Services department, including the intake and analysis of membership enrollment and certification. Responsibilities include: • Data management across multiple data management systems (including claims processing system, case management systems, and databases) • Handling PII and PHI in adherence with HIPAA and federal data privacy regulations • Communication with multiple business teams internally (Claims, Certification, Enrollment, Outreach) and the public. • Maintaining subject matter expertise in the federal regulations that define the parameters of the World Trade Center (WTC) Health Program, which define Program eligibilities • Daily processing of diverse work products in a high volume environment, maintaining the highest standards of customer service. • Managing in-bound and out-bound calls, working with the public, and • Identifying issues quickly and escalating them through the management chain as needed.